Studio Policies
New Clients
All new clients must come with bare nails. I do not do foreign removals or work over other techs and salons work.
If you come with nails on, it will be a cancellation fee for the day and we will need to reschedule.
At Cynful Nails your nail health comes first, If your nail beds aren't in a healthy condition for me to work on, we will have to reschedule.
Deposits and Payments
Deposits are $42 and paid when booking. $40 will go towards your service and the remaining $2 is a card processing fee.
You may use the same deposit to reschedule once within the same month. If you need to reschedule again, a new deposit will be required.
The remainder balance is DUE IN CASH ONLY. If you need an estimate please Dm me on Instagram or reach out through email cynninailco@gmail.com
Cancellations & Rescheduling
Please cancel or reschedule at least 48 hours before your appointment to avoid a $80 fee. You may reuse your deposit to reschedule as long as it is 48 hours before your appointment. You will need a new deposit otherwise.
No call/no show will result in being blocked from booking and will be charged 100% of the remaining scheduled service amount.
Lateness
Please arrive on time for your scheduled appointment!
Clients arriving more than 15 minutes late may need to reschedule and may be subject to the late cancellation fee due to timing.
If you reach 15 minutes late without zero communications it will be treated as a no show.
Nail Fixes
Nail fixes are free up to 5 days after your appointment. After 5 days, it will be a $10+ charge per nail.
Prices vary depending on design, claw shapes, and extras like if removal is needed.
Booking Tiers & Sending Inspo
Please send inspo for nails before booking or during booking in the inspo section.
This allows me to prepare and make sure you've requested to book the correct service.
Inspo can be sent via DM, email, or when booking you appointment.
Questions? Reach out before booking!
